Terms & Privacy

Welcome to 4-H LEARNS!

 

4-H LEARNS is a community for 4-H volunteer leaders and professionals hosted and maintained by 4-H Canada. Whether you are employed by government extension services, a 4-H organization, or community volunteer, 4-H LEARNS is a place for you to connect with other leaders to share ideas and access resources to help you thrive and grow the 4-H movement.

 

Protecting our leaders and members is a top priority for 4-H Canada. 4-H LEARNS is designed for 4-H leaders over the legal age of majority in their country of residence. Youth under the age of 18 (or the age of majority in your country of residence) are not permitted to sign-up and use the 4-H LEARNS community.

 

The following Terms of Use (TOU) and Privacy Policy have been developed to protect 4-H LEARNS users.

  • The Terms of Use explain your obligations as a user of 4-H LEARNS, including expectations related to conduct and behaviour, use of content downloaded from 4-H LEARNS and rights related to content uploaded to 4-H LEARNS.
  • The Privacy Policy applies to personal information collected by 4-H Canada through 4-H LEARNS and explains how we use that information and protect it.
  • By signing up for 4-H LEARNS and using the 4-H LEARNS site and content contained within it, you hereby agree to the following Terms of Use and Privacy Policy. If you do not agree to all of these Terms of Use, you should not access, visit, or participate in 4-H LEARNS. Please contact us with any questions or feedback on these terms.  
     

 

Terms of Use

 
Acceptance of Terms

4-H Canada provides 4-H LEARNS to you, “the user”, subject to the following Terms of Use (TOU), which may be updated by us without express notification. You can always review the most current version of the TOU at any time by clicking on the “Terms and Privacy” link in the footer of 4-H-learns.org.

 
Description of Services

4-H LEARNS provides 4-H leaders with access to resources, including project manuals, various communications tools, webinars and presentations, photos, discussion groups, and user-generated content through this website.

Any update to the above services or new services offered by 4-H Canada shall be subject to the TOU.

 
Your obligations as a user

In exchange for your use of 4-H LEARNS, you agree to provide true, accurate, current and complete information about yourself when we ask for such information (e.g. sign-up form). If you provide any information that is untrue, inaccurate, not current or incomplete, or 4-H Canada has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, 4-H Canada has the respective right to remove your information from our database and refuse any and all current or future use of 4-H LEARNS (or any portion thereof). You are responsible for maintaining the confidentiality of your 4-H LEARNS password and account, and assume all liabilities and responsibilities for any and all activities that occur under your account.

4-H Canada collects personal contact information (name, e-mail address, province/state/region and country) when you sign up for 4-H LEARNS. This information is used to fulfill your request to join the service, respond to your inquiries, and (if you agree) update you on 4-H opportunities relevant to you.

 
User Conduct

All information, files, music, photographs, graphics, video, messages or other materials (collectively, “Content”), uploaded to 4-H LEARNS is the sole responsibility of the person from which such Content originated. This means that you are responsible for any Content that you upload, post, or otherwise make available via 4-H LEARNS (4-H Canada will not be responsible).

Only designated administrators will have access to post Content in the main resource library and are responsible for the Content posted. 4-H Canada does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will 4-H Canada be liable in any way for such Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, e-mailed, transmitted or otherwise made available via 4-H LEARNS.

All Content downloaded from 4-H LEARNS is to be used for the express purpose of delivering the 4-H program and advancing the 4-H movement.

In respect of 4-H LEARNS, you agree not to:

  • Download Content to use, distribute, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) for any purpose other than delivering the 4-H program and advancing the 4-H movement, including but not limited to, commercial intent and falsely representing a 4-H organization;
  • Upload, post, e-mail, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, pornographic, defamatory, vulgar, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
  • Do not engage in personal attacks or any type of “flaming” of other users. Do not “troll,” i.e., post topics or opinions that are designed to provoke a negative response from one or more specific users;
  • Do not engage in disruptive activity in 4-H LEARNS, such as persistent off-topic contributions or comments, or statements that might incite other users to violate the TOU or participate in illegal activities;
  • Harm other visitors in any way;
  • Impersonate any person or entity, including, but not limited to, a 4-H Canada or other 4-H entity staff member or group administrator, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through 4-H LEARNS;
  • Upload, post, e-mail, transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  • Upload, post, e-mail, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights (“Rights”) of any party;
  • Upload, post, e-mail, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
  • Upload, post, e-mail, transmit or otherwise make available any material that contains software viruses, worms or Trojan horse or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • Interfere with or disrupt 4-H LEARNS or servers or networks connected to 4-H LEARNS, or disobey any requirements, procedures, policies or regulations of networks connected to 4-H LEARNS;
  • Intentionally or unintentionally violate any applicable local, provincial, state, territorial, federal or international law;
  • “Stalk” or otherwise harass another user of 4-H LEARNS or other person; or
  • Collect or store personal data about other users.

You acknowledge that 4-H Canada may not pre-screen Content, but that 4-H Canada and designated 4-H LEARNS administrators shall have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via 4-H LEARNS. Without limiting the foregoing, 4-H Canada and 4-H LEARNS administrators shall have the right to remove any Content that violates these TOU or is otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by 4-H Canada or submitted to 4-H Canada.

You acknowledge and agree that 4-H Canada may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with court order, legal process or the inquiry of any court, administrative proceeding, regulatory body or other judicial proceeding; (b) enforce these terms of service; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of 4-H Canada, our visitors and the public.

Any space provided to you in 4-H LEARNS is for your own personal use, and may not be sold, licensed, exchanged or bartered for any purpose, including advertisements.

Do not rely on 4-H LEARNS for the safe and secure storage of any materials such as photos, documents, and software. 4-H LEARNS is not designed as the primary place to store any of these materials, and 4-H Canada is not responsible for the alteration, deletion, or loss of any stored items. Create back-ups for any materials you contribute to 4-H LEARNS.

 

International Use

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content.

 

Materials submitted or made available for inclusion on the Service

4-H Canada does not claim ownership of Content you upload or make available for inclusion in 4-H LEARNS. However, with respect to Content you upload to 4-H LEARNS, you grant 4-H Canada and 4-H LEARNS users the following worldwide, royalty free and non-exclusive license, as applicable:

With respect to Content (including written materials, photos, graphics, audio or video) you submit or make available for inclusion on the Service, the perpetual and irrevocable license to use, distribute, reproduce, modify, adapt, prepare derivative works of, sublicense, publish, translate, publicly perform and publicly display such Content (in whole or in part) for the purpose of delivering the 4-H program and advancing the 4-H movement.

4-H Canada does not claim ownership of any Content that you or others post, upload, submit or otherwise provide to 4-H LEARNS. However, you hereby grant: to 4-H Canada and other users of 4-H LEARNS the right to reproduce Content under Creative Commons Attribution Non Commercial-ShareAlike license. For “Attribution” under the Creative Commons license, it is required and sufficient to provide with the reproduced content a link to or URL of the 4-H LEARNS page containing the source of the Content.

Whenever Content has copyright noted and the Content originator is clearly identified, this copyright should not be removed.

4-H Canada assumes no responsibility or liability over the sharing of Content among users. Any Content provided by you to 4-H LEARNS may be editable and freely used by 4-H Canada and other users. Ways in which your Content may be used include, but are not limited to, creating comments, articles, documents, FAQs, or knowledge bases. 4-H Canada shall have the right to retain and use Content, in edited or unedited form, for any purpose in any way including but not limited to reposting such Content to other web sites operated by 4-H Canada, by using Content in current or future products or services, or even giving or selling your Content to others. Therefore, do not upload Content to 4-H LEARNS unless you agree to the TOU.

By uploading Content to 4-H LEARNS, you represent and warrant that you are not uploading viruses, worms, Trojan horses or other malicious, illegal, or unlawful code which is designed to interrupt, destroy, or limit the functionality of any software or hardware.

All Content is deemed be provided on a non-confidential basis. 4-H Canada is under no obligation to and does not control the Content created, provided, or uploaded to 4-H LEARNS. The nature of some Content may be offensive, harmful or inaccurate, and in some cases will be mislabelled or deceptively labeled. 4-H Canada reserves the right to take down and remove Content that is flagged by users or deemed by 4-H Canada as objectionable. However 4-H Canada is under no duty to take down or remove any Content.

 

Exemption from Penalties

You agree to indemnify and hold 4-H Canada, and their respective affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Content you submit, post, upload or make available through 4-H LEARNS, your use of 4-H LEARNS, your connection to 4-H LEARNS, your violation of the TOU, or your violation of any rights of another.

 

Other Web Links

4-H Canada, 4-H LEARNS administrators, and 4-H LEARNS users may provide links to other World Wide Web sites or resources on 4-H LEARNS. Because 4-H Canada has no control over such sites and resources, you acknowledge and agree that 4-H Canada is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that 4-H Canada shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. . In addition, 4-H Canada reminds you that some content and links on the Internet contain inappropriate material, such as malware or adult content that is not suitable for children and may be offensive to some users.

 

General Information

The TOU constitute the entire agreement between you and 4-H Canada, and govern your use of 4-H LEARNS, despite any prior agreements between you and 4-H Canada. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The laws of the Province of Ontario and the federal laws of Canada applicable therein shall govern the TOU, and the relationship between you and 4-H Canada. You and 4-H Canada agree to submit to the personal and exclusive jurisdiction of the courts of the Province of Ontario located within the City of Ottawa, Ontario. The failure of 4-H Canada to exercise or enforce any right or provision of the TOU shall not constitute a waiver of such right or provision. If any provision of the TOU is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the TOU remain in full force and effect.

The section titles in the TOU are for convenience only and have no legal or contractual effect.

 

Modifications to Service

4-H Canada reserves the right at any time to modify or discontinue, temporarily or permanently, 4-H LEARNS (or any part thereof) with or without notice. You agree that 4-H Canada shall not be liable to you or to any third party for any modification, suspension or discontinuance of this service.

 

Termination

You agree that 4-H Canada, in its sole discretion, may remove your information from our database system or use of 4-H LEARNS, and remove and discard any Content within the Services, for any reason, including, without limitation, for lack of use or if 4-H Canada believes that you have violated or acted inconsistently with the letter or spirit of the TOU. 4-H Canada may also in their respective sole discretion and at any time discontinue providing 4-H LEARNS, or any part thereof, with or without notice. You agree that any termination of your access to 4-H LEARNS under any provision of this TOU may be effected without prior notice, and acknowledge and agree that 4-H Canada may immediately deactivate or delete your information from our database system and/or bar any further access to 4-H LEARNS. Further, you agree that 4-H Canada shall not be liable to you or any third-party for any termination of your access to the 4-H LEARNS.

 

Disclaimer of Warranties

You expressly understand and agree that:

  • Your use of 4-H LEARNS is at your sole risk. The services are provided on an “as is” and “as available” basis. 4-H Canada has expressly disclaimed all warranties of any kind, whether express or implied.
  • Any material downloaded or otherwise obtained through the use of the services is done at your own discretion and risk, is provided on an AS IS and AS AVAILABLE basis, without any warranty of any kind, and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
  • No advice or information, whether oral or written, obtained by you from 4-H Canada or through or from 4-H LEARNS shall create any right, obligation or warranty not expressly stated in the TOU.
 
Limitation of Liability

You expressly understand and agree that 4-H Canada shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if 4-H Canada has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use 4-H LEARNS; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services downloaded or messages received or transactions entered into through or from 4-H LEARNS; (iii) unauthorized access to or alteration of your transmissions of data; (iv) statements or conduct of any third party on 4-H LEARNS; OR (v) any other matter relating to 4-H LEARNS.

 
Violations

Please report any violations of the TOU to 4-H Canada.

 


 

4-H Canada Privacy Policy

 

At 4-H Canada we are committed to protecting the privacy of our members, volunteer leaders, donors and industry partners, and support a general policy of openness about how we collect, use and disclose personal information.

The purpose of this Privacy Statement is to inform you about 4-H Canada’s practices relating to the collection, use and disclosure of personal information which may be collected by us through your signing up for programs such as but not limited to “4-H LEARNS”, “Club 1913”, “Careers on the Grow”, 4-H Canada newsletters, 4-H Canada programs or opportunities, and donation campaigns.  A separate privacy policy applies to our employees, volunteers, contract staff, directors and trustees when they are working on behalf of 4-H Canada. It requires them to uphold the principles and practices described in this Privacy Statement. The application of this Privacy Statement is subject to applicable laws including legislation, regulations, and the orders or lawful requests of any courts or other lawful authorities.

By filling out the forms, participating in our events, or using our website, you consent to the collection, use and disclosure of your personal information (as defined below) and, if applicable, the personal information of your child or ward in accordance with the following terms and conditions.

This Privacy Statement also explains how you can contact us if you have a question about, want to make a change to or delete any personal information that 4-H Canada may be holding about you or, if applicable, your child or ward. We strongly recommend that you take the time to read this Privacy Statement and retain it for future reference.

 

Personal Information

For the purpose of this Privacy Statement, “personal information” means any information, recorded in any form, about an identified individual, or an individual whose identity may be inferred or determined from such information, but does not include information that is publically available, such as business contact information or information found in a telephone directory.

 

What Personal Information We Collect

4-H Canada collects personal information in order to screen applicants for opportunities, to help effectively and safely provide activities, programs and events for 4-H Canada members, and to market to and keep members and alumni updated on 4-H Canada opportunities. This information includes but is not limited to contact information (such as name, address, e-mail address and telephone numbers), age, skills and educational background, employment history, volunteer experience, proof of identity (such as a signature), police reference checks, references and information on medical conditions, allergies and emergency contacts.

4-H Canada also collects financial information (such as credit card information and banking information on personal cheques) from members and volunteers to pay for opportunities and donations.

 

How We Use Your Personal Information

Personal information that is collected by 4-H Canada or its representatives is only used for 4-H purposes. 4-H Canada uses your personal information to facilitate communication with you through mailings, newsletters, announcements of upcoming events and opportunities, in connection with fundraising requests, to manage our relationship with our members, volunteer leaders, donors and industry partners, to meet any legal or regulatory requirements and for other purposes consistent with the above. 4-H Canada uses health information in order to help ensure the proper response to any health situation that may arise during our opportunities or events. 4-H Canada uses the financial information only to complete a given transaction.

The personal information that we collect may be assigned to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting 4-H Canada or our website.

Any questions about how 4-H Canada uses your personal information should be directed to info@4-h-canada.ca.

 

When We Disclose Your Personal Information

4-H Canada does not disclose personal information to individuals, organizations or corporations outside of 4-H Canada at any time or for any reason, except with the consent of the individual member or:

  • as required or authorized by law or by order or requirement of a court, administrative agency or other governmental tribunals;
  • where we believe, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group;
  • where it is necessary to permit us to pursue available remedies or limit any damages that we may sustain; or
  • where the information is disclosed or used is in the public domain.

Where 4-H Canada is obliged or permitted to disclose information without consent, we will not disclose more information than is minimally required in the applicable circumstances.

4-H Canada does not sell or rent your personal information to other organizations.

4-H Canada may share personal information with third parties engaged to assist us in providing services to you or to carry out one or more of the purposes described above. These service providers are prohibited from using such personal information for any purpose other than to provide this assistance and are required to protect personal information disclosed by 4-H Canada and to comply with the general privacy principles described in this Privacy Statement.

4-H Canada collects personal information about you or, if applicable, your child or ward only.

 

Knowledge and Consent

when you voluntarily provide it. Typically, we will seek consent for the use or disclosure of such personal information at the time of collection. In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified).

The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances. When you fill out a 4-H Canada form, for instance, you imply that we may use that information for the purpose for which you filled out the form.

4-H Canada keeps a record of members’ history with the organization, including participation in 4-H Canada activities and events. By participating in a 4-H Canada opportunity or becoming a member of 4-H Canada, you acknowledge that we may keep this record and consent to such retention, so that if your membership becomes inactive and you later decide to rejoin, 4-H Canada will still have your previous membership history on file. We will not use this information for any other purpose except with your consent.

You may withdraw consent to the collection, use or disclosure of your personal information at any time, subject to legal restrictions (such as information kept to protect 4-H Canada from liability) and reasonable notice. If you wish to withdraw your consent, please email info@4-h-canada.ca. We will inform you of the implications of withdrawing consent as appropriate.

4-H Canada does not, as a condition of participation, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.

From time to time we may communicate with you via email. If you do not wish further communication via email, you can to opt out of receiving communication from us via email. You can opt out of receiving any type of emails from us at any time by clicking on the unsubscribe link in the email or by contacting us at nfo@4-h-canada.ca or call us at 1-844-759-1013.

 

Collection, Use of Disclosure of the Personal Information of Youth Members

4-H Canada may periodically contact youth members directly to ask for their ideas, opinions, and feedback and to provide information about upcoming events. If you do not wish for 4-H Canada to contact your child/ward you may withhold permission or retract it at any time. If you wish to retract permission please contact info@4-h-canada.ca.
4-H Canada will not disclose personal information of our youth members without the express consent of a parent or guardian, except where required by law.

 

How We Protect Your Personal Information

While 4-H Canada cannot guarantee complete protection of your personal information, 4-H Canada follows commercially reasonable practices to protect personal information collected from you against loss and unauthorized access. This protection applies in relation to information stored in both electronic and hard copy form. Access to your personal information is restricted to selected employees. In addition, 4-H Canada employs commercially reasonable information security techniques, such as firewalls, access control procedures and encryption, to protect personal information against loss and unauthorized access.

All online transactions and donations on our web site site occur through a safe, private, and secure system that protects your personal information.

 

Retention of Your Personal Information

4-H Canada retains your personal information for as long as necessary to fulfill the purposes for which it was collected. In some cases, it is necessary for 4-H Canada to retain personal information for longer, in order to protect 4-H Canada from liability in the event of a dispute. Unless you explicitly withdraw your consent, we will retain your name and contact information following participation in an opportunity or the end of your active membership, so that we may archive your participation in the organization.

When you explicitly withdraw your consent to us retaining your personal information, or your personal information is no longer necessary or relevant for the identified purposes, or is not required to be retained by applicable laws, 4-H Canada will take steps to have it deleted, destroyed, erased, aggregated or made anonymous. 4-H Canada uses reasonable business practices to ensure we have adequate controls, schedules and practices for information and records retention and destruction which apply to your personal information. 

 

Website

4-H Canada is the sole owner of the information collected on the 4-H Canada website. We will not sell, trade, or rent information gathered from our website to others.

If you visit the 4-H Canada website, and do not actively provide any personal information, 4-H Canada still stores certain information automatically, via the placement of a text file called a “cookie” in the browser directory of your computer’s hard drive. The cookie cannot be read by any website other than the one that set up the cookies. If you choose to modify your browser to disable cookies, some pages of this website may not function properly.

4-H Canada will only collect and store the following information about your visit to our website:

  1. The Internet domain from which you accessed the 4-H Canada site;
  2. The type of browser and operating system you are using;
  3. Your IP address (an IP address is a number that is assigned to your computer automatically and required for using the Internet);
  4. The general geographic area associated with an IP address;
  5. The date and time of your visit and the time spent on our website ;
  6. The pages within the 4-H Canada site that you visit and the information you searched for;
  7. The response rates to online or e-mail advertising and other relevant information about your online experience; and
  8. If you linked to another website from the 4-H Canada site, the address of that site.

4-H Canada uses this information to count the number of visitors to our web pages, in order to make the site more useful to our members and visitors. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. 4-H Canada is not responsible for how such third parties collect, use or disclose your personal information, so it is important to familiarize yourself with their privacy policies before providing them with your personal information.

 

Changes to this Privacy Statement

4-H Canada reserves the right to modify this Privacy Statement at any time. The Privacy Statement posted on the 4-H Canada website shall be deemed to be the Privacy Statement in effect. A current copy of the Privacy Statement can be obtained at any time by contacting info@4-h-canada.ca.

From time to time, we may use your personal information for new, unanticipated uses not previously disclosed in this Privacy Statement. If our use of your personal information changes at some time in the future we will post the changes to our web site to notify you of these changes and provide you with the ability to opt-out of these new uses. If you are concerned about how your personal information is used, you should check back at our website periodically.

 

Correcting or Updating Your Information

You can help us maintain the accuracy of your personal information, or the personal information of your child or ward, by notifying us of any changes to this information. You may contact 4-H Canada to request access to, correct or update your personal information.

Access to your personal information will be provided within a reasonable business timeframe unless access is declined for one of the reasons described below. We reserve the right to decline access to personal information where:

  • The identity of the person requesting access cannot be confirmed.
  • The personal information is not readily retrievable and the burden or cost of providing it would be disproportionate to the nature or value of the information.
  • The requested personal information does not exist, is not held, or cannot be found.
  • Disclosure of the personal information would compromise the confidentiality of another individual or threaten the safety of another person.
  • Non-disclosure of the personal information is required or permitted by law.

We will make reasonable business efforts to comply with a request to delete your personal information as long as technological restraints or legal constraints do not limit our ability to fulfill the deletion request.

Where a request for access, alteration, or deletion of personal information is declined, the individual making the request will be provided with the reasons for declining the request.

 

Contacting Us

In the event that you have any questions about 4-H Canada’s Privacy Statement or if you have reason to believe that 4-H Canada may have failed to adhere to this Privacy Statement, you may contact 4-H Canada at info@4-h-canada.ca. If you no longer wish to receive email from 4-H Canada please send notification by email to info@4-h-canada.ca including the email address you do not want to be contacted at.

By postal mail:

960 Carling Avenue, Building 106
Ottawa, ON K1A 0C6

By phone:
1-844-759-1013